Website Accessibility Policy

Royal Signals Trustee Ltd (RSTL)
Document Owner: Royal Signals Corps Secretary
Version: 1.0
Effective from: July 2026
References: Equality Act 2010 and WCAG 2.2 AA

Our commitment

The Royal Signals Charity is committed to ensuring that our website is accessible to as many people as reasonably possible, regardless of disability, age, technology or individual circumstances.

We recognise that accessibility is an ongoing process rather than a one-time exercise and are committed to continually improving the usability and accessibility of our online services.

Accessibility standards

We aim to design, develop and maintain our website in accordance with the principles of inclusive design and, where reasonably practicable, to conform with the Web Content Accessibility Guidelines (WCAG) Version 2.2, Level AA.

These internationally recognised standards help ensure that digital content is accessible to people using a wide range of devices and assistive technologies.

Accessibility features

Where reasonably practicable, our website seeks to provide:

• Clear and consistent navigation
• Logical page structure and headings
• Readable fonts and appropriate colour contrast
• Keyboard-accessible functionality
• Meaningful alternative text for images where appropriate
• Descriptive links and buttons
• Compatibility with commonly used screen readers and other assistive technologies
• Responsive layouts for desktop, tablet and mobile devices

Browser and device compatibility

Our website is designed to operate on current versions of major browsers, including:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari

The website is also designed to function across a range of desktop computers, tablets and mobile devices.

Known accessibility limitations

Although we strive to make all content accessible, some limitations may remain.

For example:

• Certain historic documents, archive material or scanned publications may not be fully accessible.
• Some historic images may not contain alternative text where no meaningful description exists.
• Third-party content or embedded services may not always meet the same accessibility standards as the Charity's own content.

Alternative formats

If you require information published on our website in an alternative format, we will make reasonable efforts to provide it where possible.

Alternative formats may include:

• Accessible PDF
• Large print
• Plain text
• Alternative electronic formats

Reporting accessibility issues

If you experience any difficulty accessing information on our website, or believe that content is not accessible, we encourage you to let us know.

When contacting us, please provide:

• The webpage or document concerned
• A description of the issue
• The format you require, where applicable
• Your contact details, if you would like a response

We aim to acknowledge accessibility enquiries within five working days and respond as quickly as reasonably practicable.

Contact details

You can contact us about an accessibility issue by email, post or telephone.

By email

RSIGNALSHQ-HdCommsInfo-SEO@mod.gov.uk

By post

DPA
HQ Royal Signals
Griffin House
Blandford Forum
Dorset
DT11 8RH

By telephone

0303 379 2350

Continuous improvement

The Royal Signals Charity is committed to continually reviewing and improving the accessibility of its website.

Accessibility considerations are taken into account when:

• Developing new website content
• Introducing new digital services
• Reviewing existing webpages
• Updating downloadable documents where reasonably practicable

Where issues are identified, they will be prioritised according to their impact on users and addressed as part of the Royal Signals Charity's ongoing website maintenance programme.

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